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We would be happy to receive any correspondence
concerning our products and any suggestions for future subjects. If you
would like to request a catalogue, send an email with your name and
address and we will post one
on to you.
Ordering
We accept any of the following methods of payment:
UK Cheques/postal orders, Visa, Delta, Eurocard,
Maestro, MasterCard, Electron, JCB, & Solo. Credit/Debit Card
orders are accepted by Post or online using our secure WorldPay system. UK Cheques and UK Postal Orders can only be accepted
through the post.
If you would like to phone or fax your order call us on
01478 612361 (over seas 0044 1478 612361)
your order will be taken down along with all your payment details.
  If you would like to post your
order to us our address is:
Isle of Skye Crafts,
Torr Park, Torvaig, Portree, Isle of Skye, Scotland. IV51 9HU.
Postage
Postage is charged on all orders
depending on the destination. UK - 60p per item. Europe - £1.50
per item. USA - £1.80 per item. Australia & New Zealand - £1.80 per
item. Rest of The world - £1.80 per item Orders from overseas, other than Europe can take around 7 days to reach us
by post and
another 7 days return via Air Mail.
Kit Contents
All our Cross Stitch kits contain 14
hpi aida unless otherwise stated. DMC threads,
needle, chart, and full instructions.
The material content of each kit cannot be
changed by us.
The only designs supplied in chart form are those displayed
on the Chart Only page.
Returns and Pricing
We operate a 7 day return policy. Any kit or chart that is returned must
be unopened and undamaged with the security label
intact. Prices may be subject to
change. Isle of Skye Crafts reserves the right to withdraw any design from
our web pages or catalogue. All orders where possible will be despatched by
return.
Gift Certificates.
Gift Certificates can be purchased on line and sent to friends and
family on your behalf. The certificates can only be redeemed by placing
an order through the post or over the phone. All certificates are issued
with an individual identification number. If phoning to redeem your
certificate please have this information to hand. Certificates are valid for 12 months from the date of purchase.
Certificates cannot be redeemed against the value of postage and no
change can be given.
Trade
terms are available on request.
No personal details
given to us by you will be used by us to relay
information about new products unless we are requested to do so, nor will they be passed on to any other company for their use. |